Privacy Policy

Last Updated: April 14, 2025

This Privacy Policy explains how Chitrangana, part of the Rinsing Mount Company network since February 2025, collects, uses, stores, and protects personal data obtained from visitors to this website. By accessing or using this website, you acknowledge that you have read and understood this policy and agree to the practices described herein.

Chitrangana is committed to ensuring that your privacy is protected and that any personal information you provide is processed in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and India’s Digital Personal Data Protection Act (DPDP Act, 2023). We recognize the importance of transparency and responsibility in how we handle information and have adopted practices designed to ensure your data is secure and used appropriately.

When you voluntarily contact us via the contact form or chat feature, we may collect basic personal information including your name, email address, and phone number, solely for the purpose of responding to your inquiry or providing professional support. This information is not shared, sold, or disclosed to any third party, unless legally required or necessary to fulfill the intended purpose of your communication. We do not collect any sensitive personal data, nor do we solicit information from minors.

We do not use cookies, web beacons, or third-party trackers on this website. However, for the sole purpose of preserving user experience during chat sessions, a unique session identifier is stored in your browser using localStorage. This session ID is anonymous, does not contain personally identifiable information, and is not used for analytics, advertising, or tracking of any kind. It exists only for the duration of your session and is required to maintain continuity in the conversation. In accordance with the applicable legal framework, this functionality is considered essential and does not require separate user consent.

Any analytical data related to visits, such as anonymized IP addresses or browser types, is handled exclusively via server-side logs and used only for the operational security of the website. We do not link technical identifiers to personal identities, nor do we create visitor profiles or track behavior across other sites.

Chitrangana operates in several consulting and business verticals under the umbrella of the Rinsing Mount Company. As such, some references on this website to work experience, client engagements, or industry exposure may reflect the cumulative expertise of the broader group, including strategic advisory work conducted indirectly or through affiliated networks. These representations are intended to reflect business capabilities and are not meant to imply any direct client relationship or partnership unless explicitly stated.

We retain data only for as long as it is necessary to fulfill its intended purpose, or as required by law. Contact inquiries are typically retained for a period of up to 180 days unless a longer period is required to support ongoing communication or engagement. Technical logs are retained for operational auditing and security for a limited time and are then securely purged.

Under applicable data protection laws, you have the right to request access to your personal information, request correction or deletion of data, withdraw consent, or raise any concern regarding the use of your information. Requests may be submitted by email to our compliance manager at manager.legal@chitrangana.com. We may require reasonable verification of your identity to process such requests and we will respond within the legally mandated time frame, typically within thirty days.

We maintain appropriate administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All systems are encrypted, access-controlled, and regularly reviewed to ensure ongoing compliance and data integrity.

Chitrangana may update this Privacy Policy from time to time in response to changes in legal, operational, or technological requirements. When updates are made, the revised policy will be published on this page with an updated revision date. Your continued use of the website following any such changes shall constitute your acceptance of the updated terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our compliance office at manager.legal@chitrangana.com.